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Customer Retention

September MTD · owner loyalty, equity and renewal pipeline

QubeAI intelligence

Equity Mining

Personalized upgrade offers, ranked by household value

126 opportunities
126 records
Actions
Alicia Turner$8,750
Michael Grant$11,200
Jasmine Reed$6,400
Daniel Kim$7,100
Samantha Cole$13,800
Robert Hayes$9,250
Nora Martinez$5,800
Eric Wallace$7,600
Lists show the 600 highest-value households from an owner base of 6,240. Click a row to review message and send.
1–8 of 126

Lease maturity timeline

Click a period to inspect every renewal household

Period coverage and renewal value

PeriodDueContactApptsOffersEst. gross
Total47201820$52,000

Estimated renewal gross uses $2,600 per sent offer. All six periods total 47 maturities, with 20 contacted and 27 awaiting first contact.

Next 7 days · nearest maturities

27 maturities still need first contact. Select a period to inspect its owners.

Churn risk distribution

Open segment households

Service retention cohorts

By purchase year, highest-value household sample

Loyalty tier mix

Households in each tier

Outreach performance

Sent, responses, appointments and sales or ROs

12-month retention trend

Service retention, September 61%

Service win-back

High-risk households with overdue service

68 records
Catherine Russell87/100$42,805
Dennis Gray86/100$42,860
Edward King95/100$42,176
Lawrence Moore82/100$42,266
William West83/100$41,613
Kathryn Chen80/100$41,574
Lists show the 600 highest-value households.
1–6 of 68

Referral network

8 September referral deliveries, open a deal

QubeAI recommendations

Specific actions to protect household lifetime value

Prioritize 126 upgrades with $1.1M in estimated equity

Recover 68 overdue owners with $2.3M lifetime value

Contact 27 untouched lease households before maturity, protect $70.2K in potential gross